Frontline
Our Commitment

Ethical Recruitment

We believe workers should never pay for a job. Our zero-fee model ensures fair, transparent, and ethical recruitment for every worker we deploy.

Our Promise

Zero Cost Recruitment Policy

Unlike traditional recruitment agencies, we never charge workers for job placement. All recruitment costs are paid by employers.

$0

Workers Pay

Zero recruitment fees, zero hidden charges

  • No placement fees
  • No visa processing fees
  • No documentation fees
  • No hidden charges

Employers Pay

All recruitment costs covered by employer

  • Visa & work permit costs
  • Medical examination fees
  • Air tickets to destination
  • Recruitment service fees

Why It Matters

Protecting workers from debt bondage

  • No debt before departure
  • Freedom to leave job
  • Save full earnings
  • Support family faster
International Standards

ILO Fair Recruitment Guidelines

We align with the International Labour Organization's Fair Recruitment Initiative, ensuring every worker is treated with dignity and respect.

No Fees to Workers

Recruitment fees and related costs should not be charged to workers. All costs are paid by employers.

Respect for Laws & Rights

All recruitment practices comply with local and international labor laws and human rights standards.

Freedom of Movement

Workers retain possession of their identity documents at all times. No passport confiscation.

Transparent Contracts

Clear, written contracts in worker's native language before departure with all terms explained.

Access to Remedy

Workers have access to grievance mechanisms and remediation without fear of retaliation.

Informed Decisions

Workers receive accurate information about jobs, conditions, and rights before accepting offers.

RBA Compliance

Responsible Business Alliance (RBA) Standards

We adhere to the Responsible Business Alliance Code of Conduct for ethical labor practices and responsible supply chain management.

Freely Chosen Employment

No forced, bonded, or indentured labor. Workers are free to leave employment with reasonable notice.

Young Worker Protections

No child labor. Strict age verification and protections for young workers under 18.

Non-Discrimination

Equal opportunity employment without discrimination based on race, gender, religion, or nationality.

Humane Treatment

No harassment, abuse, or inhumane treatment. Dignity and respect for all workers.

Wages & Benefits

Fair wages paid on time, compliant with local laws. No illegal deductions.

Working Hours

Working hours comply with local laws. Rest days and annual leave provided.

Worker Protection & Welfare

Your Rights Are Protected

Every worker deployed through Frontline is informed of their rights before departure. We ensure employers respect these rights throughout employment.

Right to keep personal documents (passport, visa, etc.)
Right to terminate employment with proper notice
Right to safe working and living conditions
Right to fair wages paid on time
Right to rest days and annual leave
Right to medical care and insurance
Right to communicate with family
Right to file complaints without retaliation

Pre-Departure Orientation

Before leaving Nepal, every worker receives comprehensive orientation covering:

  • Destination country laws & customs
  • Employment contract terms explained
  • Rights & responsibilities
  • Emergency contacts & support channels
  • Financial literacy & remittance
  • Health & safety guidelines
Employer Responsibilities

Employer Code of Conduct

Employers partnering with Frontline agree to uphold these standards for ethical treatment of workers.

Fair Employment Contracts

Provide clear employment contracts in a language workers understand before departure.

Safe Accommodation

Provide safe, clean, and adequate accommodation that meets local standards.

Document Retention

Never confiscate or retain worker passports or identity documents.

Grievance Access

Allow workers access to grievance mechanisms without retaliation.

No Hidden Fees

Do not deduct recruitment costs from worker wages or impose hidden fees.

Respectful Treatment

Treat all workers with dignity and respect, free from harassment or abuse.

Verified Compliance

Our Certifications & Compliance

We maintain the highest standards of compliance with government regulations and international ethical recruitment standards.

Government of Nepal Licensed

Registered and licensed by the Department of Foreign Employment (DOFE)

ILO Fair Recruitment Initiative

Aligned with International Labour Organization fair recruitment principles

RBA Standards Compliant

Following Responsible Business Alliance ethical recruitment standards

Pre-Departure Orientation

Government-mandated orientation for all deployed workers

Support When You Need It

Worker Grievance / Complaint Mechanism

If you experience any issues with your employment or recruitment process, we're here to help. Report concerns confidentially and without fear of retaliation.

24/7 Helpline

+977 980 106 1515

Email Support

[email protected]

Report a Concern

Your identity will be kept confidential. We investigate all complaints seriously.

All complaints are reviewed within 48 hours

Ready to Start Your Journey?

Join thousands of workers who found verified jobs abroad through our ethical, zero-fee recruitment process.